activate community version behind firewall

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juergen68
Posts: 2
Joined: Wed Apr 10, 2013 7:59 am

activate community version behind firewall

Post by juergen68 » Thu Apr 11, 2013 7:45 am

Hello,
I want to activate my community version of livecode. Livecode says "an error occured while attempting to contact the server. Please try again later". I'm working behind a firewall with a proxy-server.
Is there a solution for this issue?
Thank you!
best regards juergen68.
Attachments
failure-activate-livecode.png

Peter.Lennon
Posts: 2
Joined: Thu Apr 11, 2013 10:51 am

Re: activate community version behind firewall

Post by Peter.Lennon » Thu Apr 11, 2013 10:58 am

Don't want to start a chain of "Me too's", but I am also seeing this. We are in a 10.x.x.x type private network, behind a BlueCoat SGProxy appliance AND a NAT/DMZ/Firewall combination. http and https traffic ought to work. Can't see any way of setting proxy settings in the application OR within the code. Trying on Mac OS X 10.6.8 and on Windows 7 Enterprise.

Jochen
VIP Livecode Opensource Backer
VIP Livecode Opensource Backer
Posts: 5
Joined: Fri Mar 01, 2013 7:30 am

Re: activate community version behind firewall

Post by Jochen » Fri Apr 12, 2013 8:30 am

Hello Juergen68,
I had the same problem. My workaround solution was to activate LiveCode on a PC with direct internet connection and copy the license files to the PC behind the firewall.

On Windows 7 these files are located here:
c:\Users\<user>\AppData\Roaming\RunRev\Licenses\

Hope this helps.

Jochen

Peter.Lennon
Posts: 2
Joined: Thu Apr 11, 2013 10:51 am

Re: activate community version behind firewall

Post by Peter.Lennon » Fri Apr 12, 2013 12:03 pm

Followup Jochen's workaround suggestion and another post elsewhere in the forums I got to this document

www . runrev . com /downloads/livecode/6_0_0/LiveCodeNotes-6_0_0.pdf

relating to What's new in version 6. There is a section on installing Livecode in my scenario, behind a firewall and for multiple users, and this process involves downloading a licence file from RunRev.

{QUOTE}
In a similar vein to installation, it is possible to activate an installation of LiveCode for all-users of that machine by using the command-line. When invoked in this fashion, no GUI will be displayed, activation being controlled by any arguments passed.
On both platforms, the command is of the form: <exe> activate -file license -passphrase phrase
This command will load the manual activation file from license, decrypt it using the given passphrase and then install a license file for all users of the computer. Manual activation files can be downloaded from the 'My Products' section of the RunRev customer accounts area.
{/QUOTE}

Unfortunately when I succeed in logging in to the My Products area, it knows that I have downloaded the community edition BUT it has no reference to any licence/manual activation files. Unless I am missing something.

Oooops

Peter

edsinc
Posts: 2
Joined: Thu Apr 25, 2013 5:08 pm

Re: activate community version behind firewall

Post by edsinc » Thu Apr 25, 2013 5:27 pm

I don't know if this helps but I activated mine at home on my Mac and just copied the licence folder in
~/Library/Application Support/RunRev
to the Mac machines in my school and it seemed to work. You have to do this for each user though.

lordmax
Posts: 15
Joined: Wed Apr 24, 2013 1:22 pm

Re: activate community version behind firewall

Post by lordmax » Mon Apr 29, 2013 9:51 am

Hi

I've the same problem.
There's no licence file to download and I can't use a pc out of proxy to create licence

juergen68
Posts: 2
Joined: Wed Apr 10, 2013 7:59 am

Re: activate community version behind firewall

Post by juergen68 » Tue Apr 30, 2013 11:28 am

here is the solution:
Attachments
manual_activation_livecode6.png

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