livecode application use to work now it does not work

[jared-l]

when I open livecode it shuts down when I move my mouse over it in any direction I also can not edit my live code files because the tabs don't appear. I have tried uninstalling and installing,uninstalling restarting installing, looking for hidden files deleting them uninstalling restarting installing, plenty more of stuff like that but the problem is still there. If I close the program before it force quits I found that the startup image/program thing is showing, "setting-up preferences" and I have to go to task manager to force it to stop. I am using windows 8.1 I would like some help please

[FourthWorld]

Which version of LiveCode are you using?

[jared-l]

live code 7

[jared-l]

it's been solved! The hidden file for preferences that was messing with the start-up was cleared. Before me and my teacher tried deleting the whole package and hidden files but now we just deleted the hidden fill not the whole app, the approximate file location was C:\Users\*********\AppData ***=user name. hope this will help people with the same problem.thank you for replying Fourth World!