My app doesn't work on Oreo

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Peter@multidesk.se
Posts: 136
Joined: Fri Oct 14, 2011 6:53 am

My app doesn't work on Oreo

Post by Peter@multidesk.se » Sun Jan 06, 2019 3:52 pm

After I updated my app on Google Play, it turns out that those who have Oreo (SDK 8.0, 8.1)
on their android device can not open it. (It is good to download, but it cannot be opened)

Why? As it seems now, the majority of my customers use Oreo, so this is a huge problem for me!


///Peter
/*Whats all the fuss with c# ?*/

LiveCode_Panos
Livecode Staff Member
Livecode Staff Member
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Joined: Fri Feb 06, 2015 4:03 pm

Re: My app doesn't work on Oreo

Post by LiveCode_Panos » Mon Jan 07, 2019 8:53 am

Hello Peter,

We have not received any reports about apps not opening in Oreo devices. I suggest you file a bug report and either attach your stack in the report or send it to panos.merakos@livecode.com

I have an Android device running Oreo so I can check.

Kind regards,
Panos
--

LiveCode_Panos
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Posts: 818
Joined: Fri Feb 06, 2015 4:03 pm

Re: My app doesn't work on Oreo

Post by LiveCode_Panos » Mon Jan 07, 2019 12:00 pm

Hello Peter,

I have received your stack, thanks. I can successfully open the stack in my Oreo device.

You have to file a bug report, as we need more info (and a bug number) to investigate this further.

A rough guess is that the affected Android devices are of x86 architecture. LC does not support x86. Most x86 devices have a "compatibility" mechanism so they are not affected by this issue, but some others do not. This issue ("adding support for Android x86 arch") will be addressed in LC 9.1.0 DP-1.

Regarding the fact that all the affected Android devices run Oreo, I believe it just happened, and it is a red herring. The actual culprit might be the x86 arch.

So, in the bug report, if possible, could you mention the exact model of the affected customers android devices?

Kind regards,
Panos
--

Peter@multidesk.se
Posts: 136
Joined: Fri Oct 14, 2011 6:53 am

Re: My app doesn't work on Oreo

Post by Peter@multidesk.se » Mon Jan 07, 2019 7:23 pm

Panos,

Thanks for that!

Just out of curiosity, did you try to get the app from Google Play and open it?
Thought it might be a difference ...


FYI...

The following units did not work:

Samsung S8, Android 8.0.0
Sony Xperia H4113, Android 8.0.0
HTC u11, Android 8.0.0


I will file a bug report about this...


///Peter
/*Whats all the fuss with c# ?*/

Peter@multidesk.se
Posts: 136
Joined: Fri Oct 14, 2011 6:53 am

Re: My app doesn't work on Oreo

Post by Peter@multidesk.se » Tue Jan 08, 2019 3:18 pm

Panos,

So this problem will be solved in LC 9.1.0 DP-1?

If so, when is 9.1.0 DP-1 calculated to be released


///Peter
/*Whats all the fuss with c# ?*/

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