Forum profile is not editable

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thatkeith
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Forum profile is not editable

Post by thatkeith » Wed Dec 23, 2020 12:44 pm

I've recently moved on from my university lecturer role so I need to edit my profile. But when I try to submit the changes – even just deleting data, so it's not a max char issue – the result is always "The requested page could not be found."

Could someone with the keys to the forum engine room perhaps take a look?
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richmond62
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Re: Forum profile is not editable

Post by richmond62 » Wed Dec 23, 2020 12:53 pm

Most odd: just edited mine.

thatkeith
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Re: Forum profile is not editable

Post by thatkeith » Wed Dec 23, 2020 1:19 pm

Maybe it's just me! I just tried again... no luck.
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Re: Forum profile is not editable

Post by thatkeith » Wed Dec 23, 2020 1:22 pm

It's not a browser-specific thing either, or at least I get exactly the same behaviour in Safari 13.1.2 and Chrome 87.0.4280.88.
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Re: Forum profile is not editable

Post by richmond62 » Wed Dec 23, 2020 1:44 pm

I don't know.

Edited my profile on WaterFox 56.2.4 on a 2006 iMac running macOS 10.7.5 :)

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Re: Forum profile is not editable

Post by FourthWorld » Wed Dec 23, 2020 9:29 pm

I just checked your profile with the tools available to moderators, and your account permissions are set to the appropriate group.

So in short, this is beyond my pay grade. :)

You might drop a note to support AT livecode.com and someone there will full admin privileges may be able to get to the bottom of this.
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thatkeith
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Re: Forum profile is not editable

Post by thatkeith » Tue Jan 05, 2021 3:57 pm

Thanks Richard, I'll do that. The alternative would be to delete my profile entirely and set up a new one, but that's really not the right solution. :D
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Re: Forum profile is not editable

Post by FourthWorld » Tue Jan 05, 2021 6:28 pm

thatkeith wrote:
Tue Jan 05, 2021 3:57 pm
Thanks Richard, I'll do that. The alternative would be to delete my profile entirely and set up a new one, but that's really not the right solution. :D
Agreed. It would create a new account ID, disconnecting your posting history.

I'll bet the admin tools will be able to solve it. Please let me know if they don't.
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