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Note on version 1.2.1 problem: 'old license, get a new one'

Posted: Fri Jan 10, 2014 4:57 pm
by BvG
As of version 1.2.1, ChartsEngine uses the automatic licensing system supplied by RunRev.

If you have a license, and when you start ChartsEngine it says "Old License. Get a new one.", then the licensing has run into a problem. Follow these steps to make sure that ChartsEngine works properly:
  1. log on to the runrev store, and make sure ChartsEngine is listed among your products.
  2. Save and close all your stacks. Make sure to close all script editor windows too.
  3. In the LC IDE, go to the help menu and select the menu item "Re-License Livecode"
  4. LiveCode should restart (start it manually if it doesn't)
  5. Follow the instructions in the licensing dialogue
  6. starting ChartsEngine should work properly now
If that doesn't resolve the issue, please write to , explaining your licensing problem, and that you followed the above steps unsuccessful.