Server is down

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holg
Posts: 1
Joined: Fri Jul 01, 2016 7:57 am

Server is down

Post by holg » Tue Sep 14, 2021 8:51 am

Hi there,

for some time to recheck options as i am going to cancel my very own mail server, i rechecked the options of the cPanel,
but i got a Page not reachable message.
the host is the one of my account's settings Lifetime LiveCode server

heatherlaine
Site Admin
Site Admin
Posts: 327
Joined: Thu Feb 23, 2006 7:59 pm
Location: Wales

Re: Server is down

Post by heatherlaine » Tue Sep 14, 2021 8:57 am

Hello Holg,

I can confirm none of the servers are down. You may be accessing the wrong server link or you may be ip blocked by our firewall. Either way, to resolve the issue please could you email hosting support, using this contact form?

https://livecode.com/hosting/support/

The reason I suggest you use the form is that it will collect all the information we need to identify your account, plus your IP address in case that turns out to be the problem.

Best Regards,

Heather

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