Upgrade to 2.9??
Moderators: FourthWorld, heatherlaine, Klaus, kevinmiller, robinmiller
Upgrade to 2.9??
I received an email recently saying that I was required to purchase an upgrade in order to use 2.9 on release. I thought if you held a 2.7+ key that you got 2.9 for free? I have a 2.8.1 key and thus from what I read understood I would be able to upgrade to 2.9 for free.
Has this changed? Or did I simply mis-interpret, I swear I read discussions saying it was free?
Thanks.
PS. Couldn't figure out the most suitable place for this post, this forum seems to have a few too many boards (less is more?)
Has this changed? Or did I simply mis-interpret, I swear I read discussions saying it was free?
Thanks.
PS. Couldn't figure out the most suitable place for this post, this forum seems to have a few too many boards (less is more?)
-
- Posts: 47
- Joined: Sat Nov 17, 2007 6:04 pm
- Location: Worcester, UK
-
- Posts: 27
- Joined: Thu Jan 31, 2008 12:30 am
- Location: Mexico
- Contact:
-
- Site Admin
- Posts: 343
- Joined: Thu Feb 23, 2006 7:59 pm
- Location: Wales
We will honor our promise to make 2.9 free to everyone who had a 2.7x license. This has not changed.
Owning 2.8x does not automatically qualify you for 2.9 free. You will get 2.9 if you:
owned 2.7x
purchased a new Revolution license less than three months before the release of 2.9
own an update pack valid for the date of release of 2.9
If you do not fall into any of these groups, you need to purchase an update pack, valid for all new releases for the next year, and taking advantage of the current February promotion is a smart thing to do.
If you are still unsure of your entitlement, please do feel free to email support!
Warm Regards
Heather
Customer Services Manager
Runtime Revolution Ltd.
Owning 2.8x does not automatically qualify you for 2.9 free. You will get 2.9 if you:
owned 2.7x
purchased a new Revolution license less than three months before the release of 2.9
own an update pack valid for the date of release of 2.9
If you do not fall into any of these groups, you need to purchase an update pack, valid for all new releases for the next year, and taking advantage of the current February promotion is a smart thing to do.
If you are still unsure of your entitlement, please do feel free to email support!
Warm Regards
Heather
Customer Services Manager
Runtime Revolution Ltd.
Living with 400 bugs!
Seems from the offer of v2.9 that 2.8 users
are sitting on a time-bomb of 400 bugs!
Tell me it's not so and/or let me have a list
of extant bugs so that I can avoid them.
are sitting on a time-bomb of 400 bugs!
Tell me it's not so and/or let me have a list
of extant bugs so that I can avoid them.
Life is just a bowl of cherries.
Thanks for clearing that up. My feelings are that the asking price for the update, even with the discount, isn't worth it for 2.8.1 -> 2.9 (for me personally at least).
I guess I'll just wait for a better discount/special or for 3.0
BJB007, the bugs are listed online: http://quality.runrev.com/qacenter/
I guess I'll just wait for a better discount/special or for 3.0
BJB007, the bugs are listed online: http://quality.runrev.com/qacenter/
Or wait until Christmas when they appear to give everything away for peanuts, even other people's software.
I know it's a great deal if you're new to the party, but for customers who've just upgraded, it's a kick in the teeth when you realise that you're actually penalised for your loyalty. It also devalues the software.
</rant>
I know it's a great deal if you're new to the party, but for customers who've just upgraded, it's a kick in the teeth when you realise that you're actually penalised for your loyalty. It also devalues the software.
</rant>