Dear **name removed**,
Thank you for your report.
I have read the forum thread. If you still see issues relating to a bug that
you have reported, and that has been marked as fixed, then please do re-open
that bug report and add your new information. It is essential that people do
this in order for us to make the Project Browser as stable and useable as
everyone desires. There are so many platforms, variants, different ways of
using things, even the different software you have installed on your computer
can affect behaviour. It is impossible for our team to test every real world
combination themselves, they need your help to find these issues and get them
The Project Browser is a major new piece of technology. All such large changes
are bound to take longer to bed in than smaller ones. They need all the help
they can get from the community to shorten that process and ensure that
everyone is heard and can use the new technology. Unfortunately, writing this
kind of ticket to support isn't going to have the desired result. We need
precise, detailed reports on EXACTLY what went wrong, what the hardware and
software is, what you were doing at the time... There is literally nothing I
can do with a report like this except to mention to the dev team that there is
dissatisfaction with the Project Browser. There is nothing they can do about
such a sentiment without those detailed reports.
The Quality Center is your friend. Please do use it. Our team read it every day
and act on the reports there.