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Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Fri May 18, 2018 2:10 pm
by karmacomposer
I had bought LiveCode as a large bundle a while ago. I lost the download for the purchased version (not even sure which version it was) but I need to create datagrids and could use it.

How do I re-download what I bought or upgrade to the newest version?

Thank you.

Mike

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Fri May 18, 2018 2:21 pm
by Klaus
Hi Mike,

you can load ALL versions of LC here: https://downloads.livecode.com/livecode/
If you have problems with your license etc., please contact Heather at support@livecode.com


Best

Klaus

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Fri May 18, 2018 2:34 pm
by karmacomposer
I have LiveCode Indy 9 with all exporters - license for that is fine.

I do not have Data Grid Helper and I don't see a download link for it on the link you provided.

If it comes with LiveCode, I don't see it anywhere on mine????

Mike

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Fri May 18, 2018 2:40 pm
by Klaus
Hi Mike,

sorry, I misunderstood your question.

Usually all of your purchases (LC and third party) are listed and downloadable at your account at:https://livecode.com/login/


Best

Klaus

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Fri May 18, 2018 2:58 pm
by karmacomposer
Not showing up there. Again, I bought it as part of a special bundle years ago.

I assume I have to buy it again. Any way to 'upgrade' to it?

Mike

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Fri May 18, 2018 3:04 pm
by Klaus
Hi Mike,

sorry, no idea, I am just a volunteer here, neither employed at nor related by birth or marriage with LC! :D
Please contact support as mentioned above, they will help you get a copy of your old version!


Best

Klaus

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Fri May 18, 2018 4:10 pm
by jacque
You can contact the author directly here,, Zryip the Slug has posts in this forum, just tap on his name and send a private message. He'll get an email notification.

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Sat May 19, 2018 12:00 am
by Zryip TheSlug
Mike,

Please send me an email with your purchase name or email address and I will be able to resend you your registration code and a link to download DGH again.

You can do this by sending me a private message by usin this forum as Jacque suggested or by using the contact form of my website:

www.aslugontheroad.com

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Thu Aug 09, 2018 12:04 am
by Zryip TheSlug
I've never received a private message or email form Mike or karmacomposer and I can't found him in my list.
I suspect he might not visit the LiveCode forum very often, so I have not tried to contact him myself by PM.

Do someone know him and have an email address where I can resend his registration informations? If yes, please send me a PM with the contact information you have.

Thanks!

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Thu Aug 09, 2018 12:30 am
by bogs
Hey Zryip,
If your looking to reach out to him, you can actually get his address from this thread that he started, but to save you the jump I'll quote it here :wink:
karmacomposer wrote:
Wed Aug 08, 2018 3:40 pm
Please feel free to email me (mike at world-class-multimedia dot com) with any questions or concerns.

By the way, due to trademark reasons, we were forced to change our company name. We are now Rubidex. You can see us at rubidex.net (yes, we are temporarily using a self-signed SSL so you may see an error/exception notice - that will go away later today when I take the steps necessary to program a commercial SSL purchased certificate).

Mike
I have to say, you really go beyond looking to reach out to someone :D

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Thu Aug 09, 2018 3:03 am
by karmacomposer
Lol. To be honest, when i was attempting to take care of the SSL cert our spectrum modem died. Now I have to wait till tomorrow night till they repair or replace it.

Always something.

Mike

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Thu Aug 09, 2018 3:06 am
by karmacomposer
Zryip TheSlug wrote:
Thu Aug 09, 2018 12:04 am
I've never received a private message or email form Mike or karmacomposer and I can't found him in my list.
I suspect he might not visit the LiveCode forum very often, so I have not tried to contact him myself by PM.

Do someone know him and have an email address where I can resend his registration informations? If yes, please send me a PM with the contact information you have.

Thanks!
I'll reach out to you after our company internet hardware is dealt with. I will likely want to upgrade to the newest version.

Mike

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Thu Aug 09, 2018 9:20 pm
by Zryip TheSlug
bogs wrote:
Thu Aug 09, 2018 12:30 am
Hey Zryip,
If your looking to reach out to him, you can actually get his address from this thread that he started, but to save you the jump I'll quote it here
Hi Bogs,

Thanks for the quote. :)
bogs wrote:
Thu Aug 09, 2018 12:30 am
I have to say, you really go beyond looking to reach out to someone
As I was not sure Mike read my answer in this thread, I was attempting another approach to be sure he will have my instructions.
This is because I consider every client is important, so all questions and requests have always an answer. The difficulty is to know it is correctly deliver or not. :)

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Thu Aug 09, 2018 9:23 pm
by Zryip TheSlug
karmacomposer wrote:
Thu Aug 09, 2018 3:06 am
I'll reach out to you after our company internet hardware is dealt with. I will likely want to upgrade to the newest version.

Mike
Hi Mike,

Thanks for the update! Feel free to come back to me when you want. You should have all the required informations to contact me. :)

Re: Bought Datagrid Helper as part of a bundle a while ago - how to upgrade?

Posted: Thu Aug 09, 2018 9:42 pm
by bogs
Zryip TheSlug wrote:
Thu Aug 09, 2018 9:20 pm
This is because I consider every client is important, so all questions and requests have always an answer. The difficulty is to know it is correctly deliver or not. :)
That is an awesome philosophy :D