Course completion certificate not available...?

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jihem
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Course completion certificate not available...?

Post by jihem » Thu Sep 19, 2013 5:57 pm

I have done everything but can't print the course completion certificate...?

Unit 5 : Stack Critique
Unit 8 : Annotated Readings Applications
are not in the task list for the self-evaluation tool.

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Re: Course completion certificate not available...?

Post by asayd » Wed Sep 25, 2013 6:08 pm

Hi jihem,
Sorry for the problem. After some investigation I have found the problem, and will be releasing a new version later today that should fix it. The problem had to do with a mismatch between the assignment list and the completion schedule you set up when you started the course. This caused the assignments you list to not appear on the self-evaluation tool screen.
Devin
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jihem
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Re: Course completion certificate not available...?

Post by jihem » Wed Sep 25, 2013 7:16 pm

asayd wrote:Hi jihem,
Sorry for the problem. After some investigation I have found the problem, and will be releasing a new version later today that should fix it. The problem had to do with a mismatch between the assignment list and the completion schedule you set up when you started the course. This caused the assignments you list to not appear on the self-evaluation tool screen.
Devin
Thanks. I will have a look as soon as possible.

jihem
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Re: Course completion certificate not available...?

Post by jihem » Thu Sep 26, 2013 6:08 am

I have updated... with the same result. May be something need to be repaired (or updated) in my database ?
Couldn't you check and add the missing assignments at the startup.. ?
:(

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Re: Course completion certificate not available...?

Post by asayd » Thu Sep 26, 2013 6:30 am

jihem,
The new version is v. 1.2.3, and I only sent it to RunRev a few hours ago, so I am certain they have not yet posted it to the LCU download site. (They're still asleep over there. :) )
Give them a day or so to get it posted, or email support and ask when they'll have it ready.
The new version will fix the database problem and add the missing assignments. Please keep me posted on your progress.

Regards,
Devin
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jihem
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Re: Course completion certificate not available...?

Post by jihem » Tue Oct 01, 2013 5:59 pm

asayd wrote:jihem,
Give them a day or so to get it posted, or email support and ask when they'll have it ready.
Hi,
I'm still waiting for the update (and got no answer from the support since the last week).
Regards,
jihem

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Re: Course completion certificate not available...?

Post by asayd » Tue Oct 01, 2013 8:05 pm

Hi jihem,

Heather at support tells me that the new version is posted now. (v. 1.2.3) Just go download it from university.livecode.com again. You can just uninstall and reinstall (Windows) or delete the old version and copy the new version into its place (Mac). All of your user tracking data will still be intact, plus the missing assignments should appear.

Let me know how it goes.

Devin
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jihem
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Re: Course completion certificate not available...?

Post by jihem » Tue Oct 01, 2013 8:46 pm

asayd wrote:Hi jihem,
Heather at support tells me that the new version is posted now. (v. 1.2.3)
The version of LCU has not been updated. I tried on http://university.livecode.com/thank-you/ and on my account. I got the same version 1.1.6. I made a new account and tried again (with the offer on livecode.com) : same result. I'm disappointed :(

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Re: Course completion certificate not available...?

Post by asayd » Tue Oct 01, 2013 8:57 pm

Sorry to hear that. Please email support and let them know.

In the meantime, contact me directly via email at devin_asay@byu.edu, and I'll arrange to get you a copy of the new version immediately.

Devin
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Re: Course completion certificate not available...?

Post by shawnblc » Thu Oct 10, 2013 1:29 am

When I try and download LCU I get a window that says something about an alias. When I try and drag it to the applications folder I get a similar error. No luck. Any ideas or help is appreciated.

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Re: Alias broken

Post by asayd » Thu Oct 10, 2013 1:49 am

Shawn,
Sorry for the trouble. It looks like you're using the Mac version and you're trying to use the drag to application folder in the installer. Can you tell me the version number of LCU and of OSX you're using?
It appears that somehow in creating the installer the alias path to the Applications folder broke. I'll look into that for the next version.
But you say you're unable to drag LCU to the applications folder? Try dragging the application from the installer window to the Desktop, then to the Applications folder. Does that work? If not, you may not have administrator permissions on your hard drive. In any event, LCU can reside anywhere on your system and it will still work fine.
Let me know how things go, and do answer the questions above if you have a minute.
Thanks,
Devin
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Re: Course completion certificate not available...?

Post by shawnblc » Thu Oct 10, 2013 9:24 pm

Devin,

I'm using Mac OSX 10.8.5 and LC 6.1.2 RC3.

Dragging to the desktop, then the applications folder didn't work either.


Shawn

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Re: Course completion certificate not available...?

Post by asayd » Thu Oct 10, 2013 10:09 pm

Okay, I'll check it out for the next release. I assume it works to just run it from whatever folder you copied it to?
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Re: Course completion certificate not available...?

Post by shawnblc » Fri Oct 11, 2013 5:18 am

asayd wrote:Okay, I'll check it out for the next release. I assume it works to just run it from whatever folder you copied it to?
Devin
Won't run at all. Keep getting alias errors. Even when I delete it, reboot, and download again. Very odd.

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Re: Alias broken

Post by asayd » Fri Oct 11, 2013 4:31 pm

Won't run at all. Keep getting alias errors. Even when I delete it, reboot, and download again. Very odd.
Shawn,
I've duplicated the alias problem. My main development machine is still 10.7.x, but I see the problem when I test it on a Mac with 10.8. So it appears that OS X 10.8.x breaks the alias to the Applications folder. But I didn't see the other problem you described. I was able to copy the LCU icon from the installer window to the desktop and run it from there. I could even copy LCU from the desktop to the Applications folder.
If you still can't get it to run, drop me an email directly, devin_asay@byu.edu, and I'll give you a download link from my server. That would narrow it down to a problem with the runrev server. (Although I haven't received any other reports of your particular problem.)
Sorry for the problems, Shawn. We'll get it solved for you.

Devin
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