Forum Timing-Out
Posted: Fri Aug 18, 2017 2:22 am
I've just spent perhaps 30 or 40 minutes composing a thoughtful reply to another user in one of our forums. Upon clicking the "Submit" button, I discovered that I'd been timed-out -- despite being a registered forum participant -- and that my reply was irretrievable using the browser "Back" button.
As you can imagine, this is incredibly frustrating. There was no way to retrieve my reply, so my thoughts and efforts were simply lost forever. Frustrating and time-consuming to recreate my reply from scratch.
This is probably the *third* time that this has occurred. I should've learned better the first time to copy my reply to the clipboard before clicking the "Submit" button, but it didn't seem unreasonable for a registered user to have at least an hour in order to compose a thoughtful reply.
My apologies to forum members who might have been awaiting a prompt reply, but I've got to get over the frustration before finding time to recreate my reply from scratch. This compromises my ability to benefit from their feedback.
If possible, forum administrators should extend to at least one hour the time allowed for registered users to post a reply. If not, please let us know how limited the time that we do have before any unsubmitted reply is irretrievably lost.
Few of us may have the time, patience, and inspiration to recreate lost forum replies from scratch when we are timed-out. This is really bad. We can't afford losing up to two hours of work (the original plus its attempted recreation.)
jeff k
As you can imagine, this is incredibly frustrating. There was no way to retrieve my reply, so my thoughts and efforts were simply lost forever. Frustrating and time-consuming to recreate my reply from scratch.
This is probably the *third* time that this has occurred. I should've learned better the first time to copy my reply to the clipboard before clicking the "Submit" button, but it didn't seem unreasonable for a registered user to have at least an hour in order to compose a thoughtful reply.
My apologies to forum members who might have been awaiting a prompt reply, but I've got to get over the frustration before finding time to recreate my reply from scratch. This compromises my ability to benefit from their feedback.
If possible, forum administrators should extend to at least one hour the time allowed for registered users to post a reply. If not, please let us know how limited the time that we do have before any unsubmitted reply is irretrievably lost.
Few of us may have the time, patience, and inspiration to recreate lost forum replies from scratch when we are timed-out. This is really bad. We can't afford losing up to two hours of work (the original plus its attempted recreation.)
jeff k