Password recovery

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gagsoft
Posts: 70
Joined: Sat Jun 29, 2013 7:56 pm
Location: Cape Town South Africa

Password recovery

Post by gagsoft » Thu Mar 16, 2017 2:24 pm

Hi guys I know this is not the forum for this subject but I am getting a bit worried.
I tried to do a password recovery but getting no response from the site (no email to reset password) after numerous attempts.
Also tried the online chat facility but it says out for the moment.

Is there any other way to get to support?

Many thanks
Peter G

LiveCode_Panos
Posts: 310
Joined: Fri Feb 06, 2015 4:03 pm

Re: Password recovery

Post by LiveCode_Panos » Thu Mar 16, 2017 4:45 pm

Hi Peter,

I suppose you have already checked your spam folder, is that correct?
If yes, then you probably have to email LC support directly:

support@livecode.com

Best,
Panos
--

gagsoft
Posts: 70
Joined: Sat Jun 29, 2013 7:56 pm
Location: Cape Town South Africa

Re: Password recovery

Post by gagsoft » Thu Mar 16, 2017 6:21 pm

Thanks......Got sorted by support.

Had a bit of a panic attack :)

Thanks
Peter G

gagsoft
Posts: 70
Joined: Sat Jun 29, 2013 7:56 pm
Location: Cape Town South Africa

Re: Password recovery

Post by gagsoft » Sat Mar 18, 2017 9:31 am

Oops not really the does not activate my latest LC update download. :(

Peter G

FourthWorld
VIP Livecode Opensource Backer
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Re: Password recovery

Post by FourthWorld » Sat Mar 18, 2017 2:37 pm

None of the folks in this user-to-user forum can help you with registration issues. Please send an email about the problem to support AT livecode.com
Richard Gaskin
Community volunteer LiveCode Community Liaison

LiveCode development, training, and consulting services: Fourth World Systems: http://FourthWorld.com
LiveCode User Group on Facebook : http://FaceBook.com/groups/LiveCodeUsers/

gagsoft
Posts: 70
Joined: Sat Jun 29, 2013 7:56 pm
Location: Cape Town South Africa

Re: Password recovery

Post by gagsoft » Sat Mar 18, 2017 7:43 pm

Got sorted.
The password that I was given was a temporary one.
All I had to do was to change my password and it worked.

Now I am really feeling like a fool :oops:

Many thanks
Peter G

FourthWorld
VIP Livecode Opensource Backer
VIP Livecode Opensource Backer
Posts: 5464
Joined: Sat Apr 08, 2006 7:05 am
Location: Los Angeles
Contact:

Re: Password recovery

Post by FourthWorld » Sat Mar 18, 2017 7:57 pm

No worries, Peter. Hang out here long enough and you'll see how often we all make simple mistakes.

I'm just glad you're up and running with the license. Keep us posted if there's anything we can help with.
Richard Gaskin
Community volunteer LiveCode Community Liaison

LiveCode development, training, and consulting services: Fourth World Systems: http://FourthWorld.com
LiveCode User Group on Facebook : http://FaceBook.com/groups/LiveCodeUsers/

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