bug reporting

Obleo · Post by **Obleo** » Wed Sep 03, 2008 9:49 pm

does this still exist? I can no longer find the link to it on rev's site. If it does where may I find it? thank you for your help.

Bernard · Post by **Bernard** » Thu Sep 04, 2008 1:23 am

instead of giving you the exact URL, here's the page that links to it (this is a more memorable URL):

http://www.runrev.com/support/quality-control-center/

Obleo · Post by **Obleo** » Thu Sep 04, 2008 2:31 am

ah, There not using bugizilla any more, that where I got confused. thanks for the info.

Bernard · Post by **Bernard** » Thu Sep 04, 2008 11:20 am

Runrev are still using bugzilla, but I guess "quality control center" sounds better. In a way I'm in a agreement with that - I prefer to refer to 'defects' rather than 'bugs', as it reminds one of the user's point of view and makes one realise the seriousness of bugs!

Obleo · Post by **Obleo** » Thu Sep 04, 2008 2:23 pm

yah, appearance is everything (including how things are worded).

It similar to applications, you can have two exact pieces of software in functionality but one has a better, cleaner user experience. 90 % of the time the better looking one will be bought over the raw down and dirty one. Even if the better looking one cost more.

I just glad to see someone beat me to the punch and all ready posted my quality concern that is not working correctly. Hopefully it already being work on.

BvG · Post by **BvG** » Thu Sep 04, 2008 10:41 pm

A clean user interface is one of the biggest feature an application can have. Having nice looks is not the same.

mwieder · Post by **mwieder** » Fri Sep 05, 2008 6:53 am

I'd also like to say that if you're not using Ken Ray's RevZilla to get to runrev's bug reporting system, you're really missing something. It installs as a runrev plugin and takes the pain out of navigating the quality center.

http://www.sonsothunder.com/devres/revo ... Zilla2.htm

Obleo · Post by **Obleo** » Sat Sep 06, 2008 5:13 pm

thanks mwieder for the info on that great resource (that works prefect). Thanks again for posting that info.