could not locate device support files
Moderators: FourthWorld, heatherlaine, Klaus, kevinmiller, robinmiller
Re: could not locate device support files
Hi Panos,
Here is the Terminal output :
Toms-MacBook-Air:~ tomragsdale$ xcode-select -p
/Applications/Xcode.app/Contents/Developer
Here is the Terminal output :
Toms-MacBook-Air:~ tomragsdale$ xcode-select -p
/Applications/Xcode.app/Contents/Developer
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- Livecode Staff Member
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- Joined: Fri Feb 06, 2015 4:03 pm
Re: could not locate device support files
Hello Tom,
Ok, so you need to go to https://developer.apple.com/account/ios/profile/, choose this development provisioning profile, click Edit, and check if your device is included in the profile.
Regards,
Panos
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Ok, so you need to go to https://developer.apple.com/account/ios/profile/, choose this development provisioning profile, click Edit, and check if your device is included in the profile.
Regards,
Panos
--
Re: could not locate device support files
Panos,
Here is the terminal output:
Toms-MacBook-Air:~ tomragsdale$ xcode-select -p
/Applications/Xcode.app/Contents/Developer
Tom
Here is the terminal output:
Toms-MacBook-Air:~ tomragsdale$ xcode-select -p
/Applications/Xcode.app/Contents/Developer
Tom
Re: could not locate device support files
Hi Panos,
Yes My iPhone 8+ is listed in the Profile.
Tom
Yes My iPhone 8+ is listed in the Profile.
Tom
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- Livecode Staff Member
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- Joined: Fri Feb 06, 2015 4:03 pm
Re: could not locate device support files
Hello Tom,
I think we are running out of options. Your setup sounds correct. Next things to check:
- Select your connected device from Xcode (Window -> Devices and Simulators) and right click on it. The choose "Show Provisioning Profiles ..". Does your profile appear in this list?
- Select your connected device from Xcode (Window -> Devices and Simulators) and click on button "Open Console". Then try to install your app into the device, and see if any useful logs appear in the Console window you just opened.
Kind regards,
Panos
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I think we are running out of options. Your setup sounds correct. Next things to check:
- Select your connected device from Xcode (Window -> Devices and Simulators) and right click on it. The choose "Show Provisioning Profiles ..". Does your profile appear in this list?
- Select your connected device from Xcode (Window -> Devices and Simulators) and click on button "Open Console". Then try to install your app into the device, and see if any useful logs appear in the Console window you just opened.
Kind regards,
Panos
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Re: could not locate device support files
Thanks Panos,
I thought I found the issue. I had eset security installed.
When I connected the phone with a cable I would get the message that I needed a software update. When I tried to update the update failed. I uninstalled eset and still got the message. Turns out apparently the USB connector I was using is faulty. Switched to another USB and no longer get that message.
I still get the "App installation failed" message.
I am not able to find the "Show Provisioning Profiles" option anywhere. I have right clicked everywhere.
Tom
I thought I found the issue. I had eset security installed.
When I connected the phone with a cable I would get the message that I needed a software update. When I tried to update the update failed. I uninstalled eset and still got the message. Turns out apparently the USB connector I was using is faulty. Switched to another USB and no longer get that message.
I still get the "App installation failed" message.
I am not able to find the "Show Provisioning Profiles" option anywhere. I have right clicked everywhere.
Tom
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- Livecode Staff Member
- Posts: 818
- Joined: Fri Feb 06, 2015 4:03 pm
Re: could not locate device support files
Hello Tom,
Right click on the device name, in the left pane of the "Devices and Simulators" window:
Right click on the device name, in the left pane of the "Devices and Simulators" window:
Re: could not locate device support files
Hi again,
The problem was the right button on the track pad isn't the same as on a mouse. Who knew!
Anyway, when I click on the + to add/install a profile my profiles in the library folder show up, I select the one I want and it's just like kissing your sister..... nothing happens.
I will go back to the Apple Developer site and start over. There shouldn't be anything wrong with the profiles I have. None of them are expired.
Thanks for your help,
Tom
The problem was the right button on the track pad isn't the same as on a mouse. Who knew!
Anyway, when I click on the + to add/install a profile my profiles in the library folder show up, I select the one I want and it's just like kissing your sister..... nothing happens.
I will go back to the Apple Developer site and start over. There shouldn't be anything wrong with the profiles I have. None of them are expired.
Thanks for your help,
Tom
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- Livecode Staff Member
- Posts: 818
- Joined: Fri Feb 06, 2015 4:03 pm
Re: could not locate device support files
Hello Tom,
Yes, I would suggest you create a new development provisioning profile.
You might find this helpful:
http://lessons.livecode.com/m/4069/l/30 ... le-for-ios
Regards,
Panos
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Yes, I would suggest you create a new development provisioning profile.
You might find this helpful:
http://lessons.livecode.com/m/4069/l/30 ... le-for-ios
Regards,
Panos
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Re: could not locate device support files
Hi Panos
Thanks so much for the help!
Generating a new Profile worked.
The steps in the LC instructions are apparently old but I worked it out.
SUCCESS!
I'm sorry I took up so much of your time!
Tom
Thanks so much for the help!
Generating a new Profile worked.
The steps in the LC instructions are apparently old but I worked it out.
SUCCESS!
I'm sorry I took up so much of your time!
Tom
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- Livecode Staff Member
- Posts: 818
- Joined: Fri Feb 06, 2015 4:03 pm
Re: could not locate device support files
Hello Tom,
Thanks for the update. I am glad this is now working for you.
Kind regards,
Panos
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Thanks for the update. I am glad this is now working for you.
We recently updated the lessons. Some screenshots might be from an older version, but the steps should be still valid and accurate. If not, you can file a bug report at https://quality.livecode.comThe steps in the LC instructions are apparently old but I worked it out.
Kind regards,
Panos
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