PNG not Printing on Windows

Deploying to Windows? Utilizing VB Script execution? This is the place to ask Windows-specific questions.

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Troy
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PNG not Printing on Windows

Post by Troy » Fri Jun 07, 2019 4:02 pm

I have a stack which builds up a few layers of images and text in another (hidden) stack. That stack is high resolution for printing.

The layers from top to bottom are:
  • 1. Some Text
    2. A PNG image (with alpha showing layers beneath)
    3. A background image (JPG)
I use snapshots of this stack to show previews in the controlling stack. This stack previews fine. Everything composites perfectly. On Mac, it prints perfectly.

On Windows, when printed the PNG layer is simply gone. It does not print at all.

Any ideas?

FourthWorld
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Re: PNG not Printing on Windows

Post by FourthWorld » Fri Jun 07, 2019 6:53 pm

Does that also happen when printing to PDF?

Does the same image print from a web browser?
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Troy
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Re: PNG not Printing on Windows

Post by Troy » Sun Jun 09, 2019 12:35 am

Thanks for asking...

The PNG image prints both the PDF and from the web browser on the same system.

Further info... the PNG WAS 2800x4000 pixels.

Replacing the whole thing with a smaller PNG ends up printing OK. The new one is only about 1kx2k. It prints, and the alpha overlay works.

Is this a resolution issue of some kind? I'd really like to use very high res images... 4k x 8k would be preferred.

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